Delivery of leather goods
Charlie London gladly welcomes orders from around the globe. Our website's stock levels are consistently live and linked to our warehouse inventory, ensuring real-time accuracy. Prices will be presented in your local currency, reflecting average exchange rates. Delivery charges and taxes will be automatically calculated. Please note that we charge in GB Pounds, and while the prices in your local currency are provided for reference, the actual amount you pay will be influenced by the exchange rate applied by your card issuer when converting your currency into GB Pounds.
Order Before 4pm, Wednesday, 21st December to receive your gift in time for Christmas in UK-Mainland.
Delivery Charges are:
FREE DELIVERY ON ALL ORDERS IN UK , taking around 1-3 working days approximately - tracked using DPD, ROYAL MAIL, Evri.
FREE DELIVERY ON ORDERS OVER £199 TO EUROPE, and £19 for under £199 order. taking around 5-10 working days approximately - tracked using DPD, ROYAL MAIL, Evri, UPS
FREE DELIVERY ON ORDERS OVER £149 TO IRELAND, and £9 for under £149 order. taking around 2-4 working days approximately - tracked using DPD.
WORLDWIDE DELIVERY - FREE INTERNATIONAL DELIVERY FOR ORDERS OVER £499, and £29 for under £499 order. taking around 5-10 working days approximately - tracked using DPD, ROYAL MAIL, Evri, UPS
Returns policy
Upon receiving your leather purchase, you have a 14-day window to determine its suitability for you. If, for any reason, you are dissatisfied with your purchase and wish not to keep it, you may return it to us for either an exchange or refund. Please note that the cost of returning the item is your responsibility. Made-to-order items or alterations are non-refundable.
Items returned after the 14-day period will be credited to your E-wallet balance for the original amount paid. This credit can be utilized for future purchases within one year from the date of return. Please note that the E-wallet balance is non-refundable.
We just need you to return the item in exactly the same condition in which it was sent out to you.Please return the items in a re-saleable condition in their original unused and unworn condition, We reserve the right to reduce the refund if your handling goes beyond what would be expected if you were trying something on in our store.
When returning leather jackets, please ensure they are accompanied by the original tags and remain unworn. For leather wallets and bags, it's essential to include all branded original boxes in undamaged condition. Additionally, we kindly request that you include the returns note as proof of purchase. This will assist our team in efficiently processing your order, ensuring a swift and effective resolution.
All items purchased online must be returned by post with a return note with your full details for either a refund or exchange to the address below only. The cost of returning the item is your responsibility.
Charlie London
2-4 Darwin Close
Reading, RG2 0RB
United Kingdom
Phone: 01184050308
Email : info@charlielondon.com-----------------------------------------
Customer Orders
Every item featured on our website is currently in stock at our UK warehouse, prepared for prompt dispatch. In the rare circumstance or for any unforeseen reason that your selected item is not available upon order completion, we will promptly get in touch with you.
Your order is accepted once payment is received. A confirmation email will be promptly sent to acknowledge payment reception. Subsequently, the item will be dispatched from our UK-based goods out warehouse on the same day as payment confirmation.
We use DPD, RoyalMail/ Evri for shipping, providing a tracking number for your reference. Please verify the delivery address during checkout, as modifications cannot be made once the order is placed on CharlieLondon.co.uk. Occasionally and very rarely events outside of our control may mean delays are incurred. We will notify you if this is the case.
We are committed to ensuring your shopping experience with us is delightful, and we find joy in delivering your orders promptly. Nevertheless, unforeseen circumstances may cause transit delays with our courier, DPD, ROYALMAIL/EVRI In such instances, CharlieLondon.co.uk is obligated to adhere to the terms and conditions outlined by the delivery company.
On all orders you can pay by credit or Debit card and Paypal via the website. Cards we accept ( Mastercard / Visa /Visa Delta / visa Debit/ Maestro / Amex).
Kindly be aware that both products and prices are subject to change. Our charges are in GB pounds, and prices in your local currency are provided for reference purposes only. For accurate conversion, please consult the exchange rate applied by your card issuer during the transaction to convert your currency to GB pounds. This also applies to refunds, as currency rates can fluctuate, potentially incurring costs from your card provider. The Charlie London holds no responsibility for fluctuating rates in any particular country.
We disclaim responsibility for any pricing errors resulting from internal or software issues. Charlie London reserves the right to decline orders in such instances.
