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We are Charlie London Limited a company registered in England and Wales. Our company registration number is 09648343 and our registered office is at 4 The Dell, Daisy Road, Birmingham, B16 9EA.

Payment Methods

All payments are made through a secure payment gateway Shopify and Paypal. You do not need to have a paypal account to make a payment. You can use any credit/debit card to complete the payment.

Returns

Please note that Charlie London does not cover the postal charges to send an order back. We advise that when you send an item back to keep the proof of postage safe until the refund has been completed. We are not liable for any items which are lost in the post when returning an order. Once we receive your return please allow up 14 days for your refund to be completed.

Cancellation Policy

An order can be cancelled anytime up until the order has been dispatched. Once dispatched you will need to return the item, once received, for a refund.

Terms and Use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Charlie London prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.